KB003 - Resetting the configuration of the Windows & Linux Applications

Issue: You wish to reset the configuration of the Disconnected Client so you may join a different security realm, or you can subscribe to a different facility, or you wish to purge all local data from you instance of OpenIZ Disconnected Client.

Applies To:

  • OpenIZ Disconnected Client for Windows
  • OpenIZ Disconnected Client for Linux

Solutions:

There are three ways to wipe the configuration of the OpenIZ disconnected client.

  1. By having the application reset the environment:
    1. Close all running instances of the OpenIZ Disconnected Client
    2. Press Start
    3. Navigate to Open Immunize
    4. Click "Reset OpenIZ Disconnected Client"
    5. Press "Yes" when prompted
  2. In a command window
    1. Open a command prompt window
    2. On Linux type the command : ~/usr/share/openiz/dc/bin/gtkclient --reset
    3. On Windows type the command: "C:\Program Files (x86)\Mohawk College\OpenIZ\Disconnected Client\DisconnectedClient.exe --reset"
  3. By deleting the application's configuration directory
    1. Close all running instances of the OpenIZ Disconnected Client
    2. Open Windows File Explorer
    3. Navigate to %appdata%
    4. Delete the folder OpenIZDC
    5. Navigate to %localappdata%
    6. Delete the folder OpenIZDC

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